🛍️ Happy Customers!
This comprehensive guide will delve into the essential aspects of managing orders and customers in your E2C Store.
Follow along to streamline your store operations.
Order Management
Master the art of handling orders with ease and precision.
Access Orders
Head to your dashboard and navigate to the Orders page to view a summarized table of all your orders.
Essential Order Info
In the table format, easily access vital details such as order date, customer name, order total, and order status for quick reference.
View Order Details
Click to view the complete order details, allowing you to review each transaction comprehensively.
Currency Conversion
When orders are placed in different currencies, hover over the order total to see its equivalent amount in your primary store currency.
Post-Order Actions
Orders in? Check details, update, and manage.
Access Order Details
Click on the order to view essential information, including customer billing details, order information, and shipping choice.
Update Shipping Info
Once the order is shipped, easily add shipping information to keep customers informed about their deliveries.
Refund or Cancel Order
Issue a refund or cancel the order, ensuring efficient handling of customer requests and maintaining stellar service.
Payments Overview
Tracking Store Transactions
In the Payments section, you'll find a comprehensive table detailing all the transactions occurring within your store. Keep track of your store's financial performance, such as total revenue generated, E2C and Stripe fees, issued refunds, and your net revenue. This centralized overview empowers you to make informed financial decisions, ensuring your store's financial success and prosperity.
Customer Management
Managing customers has never been easier.
By visiting the Customers tab, you'll gain access to a comprehensive list of previous customers, showcasing vital information such as names, emails, and contact phone numbers.
Got a 📦 product to sell? Let's work together. ✌️
Discover the ease of selling your products with E2C Store.
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