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Shipping & Returns

Shipping & Returns Policy

Shipping Information

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

We currently offer one shipping option:

Standard Shipping: 21–28 business days

Delivery times are estimates and may vary depending on customs clearance, local postal services, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Address

Please ensure your shipping address is correct before completing your purchase.

Once an order has been processed or shipped, we may not be able to change the delivery address.


International Shipping

International orders may be subject to customs duties, import taxes, VAT, or other fees required by your country's customs authority.

These charges are the responsibility of the buyer and are not included in the product price or shipping fee.

Customs inspections may occasionally delay delivery beyond the estimated shipping time.


Returns & Refunds

Due to the nature of our products and international shipping costs, we do not accept returns or exchanges for change of mind, personal preference, incorrect selection, or buyer's remorse.

However, if your order arrives:

  • Damaged during shipping,
  • Defective,
  • Or you receive the wrong item,

please contact us within 7 days of delivery and include:

  • Your order number
  • Clear photos of the item
  • Photos of the packaging (if applicable)

After reviewing your request, we will provide an appropriate solution, which may include a replacement or refund.


Exchanges

We do not offer product exchanges.

Please review product descriptions, dimensions, colors, and photos carefully before placing your order.


Lost Packages

If your package is delayed or appears to be lost during transit, please contact us.

We will work with the shipping carrier to investigate the shipment and do our best to help resolve the issue.


Contact Us

If you have any questions about your order, shipping, or our policies, please contact us through our Contact page.

We are always happy to assist you.