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Order Processing: Orders are typically processed within 5–10 business days after payment is confirmed. Processing times may vary depending on current workload, product availability, and whether any materials or items need to be ordered. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates: Rates are calculated at checkout based on destination, and selected shipping method.
Methods & Estimated Transit Times:
Order Tracking: You will receive a shipment confirmation email with a tracking link as soon as your order ships.
Address Changes: If you need to update your address after placing an order, contact us as soon as possible. We’ll do our best to help, but changes may not be possible once the order has been processed or shipped.
Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us within 3 calendar days of delivery with your order number and clear photos. We will repair, replace, or refund the item at no additional cost to you.
(These are handmade items and as such *may* have small cosmetic imperfections. These are normal and should in no way affect the life or performance of your item)
If your package appears lost in transit or is marked as delivered but not received, contact the carrier and our support team. While ownership may transfer once marked delivered, we’ll assist you with a carrier investigation and work toward a fair resolution.
Questions about shipping, returns, or exchanges? Visit our Contact page or email our support team.